Flexport6 days ago

Ocean Planning Manager

Salary not specified
MARKET
13,534median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
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Bangkok

Responsibilities

  • 01Hire, coach, and develop a 5–10 person team responsible for end-to-end planning and booking of ocean freight shipments
  • 02Manage team performance and evaluation, guiding the team to meet OKRs and SLAs
  • 03Provide direction on training and onboarding for new team members
  • 04Oversee execution of end-to-end planning and booking across Ocean FCL and LCL imports and exports
  • 05Manage and optimise overall allocation and SO (Shipping Order) utilisation
  • 06Design and maintain scalable operational infrastructure and procedures
  • 07Manage the Fulfilment Management Tool (FMT) and support feature development and enhancement
  • 08Serve as the primary relationship manager for internal and external partners in your region
  • 09Act as the primary point of contact for major carrier and client escalations
  • 10Maintain long-term relationships with carriers and gateway carrier offices
  • 11Collaborate with Procurement, Allocation, and ROM teams to inform carrier strategy
  • 12Work with gateway and global management to ensure the right metrics and data are in place
  • 13Monitor and improve overall cost-to-serve while maintaining high client satisfaction
  • 14Act as a strategic consultant to global counterparts on ocean planning and booking processes
  • 15Represent Flexport's value proposition by recommending planning solutions for new clients
  • 16Identify and execute on process improvement opportunities

Requirements

  • 01Bachelor's degree with a strong track record of success
  • 027+ years of experience in logistics, freight forwarding, supply chain, or ocean carrier operations
  • 03Experience in a startup or top consulting firm, NVOCC pricing, procurement, or hands-on experience with main ocean trade lanes is a plus
  • 04Demonstrated ability to lead teams in day-to-day execution and process improvement
  • 05Hands-on, process-oriented, structured thinker with strong problem-solving capabilities
  • 06Strategic vision paired with ground-floor execution ability
  • 07Excellent communication, interpersonal, and organisational skills
  • 08A client-first mindset, with a strong focus on both client and team satisfaction
  • 09Courage to challenge the status quo and drive meaningful change when needed
  • 10A genuine desire to lead, train, and develop the next generation of industry talent

What we offer

  • 01The opportunity to build and lead a team from the ground up
  • 02Deep, cross-functional experience working with global teams
  • 03A path toward becoming a leader of leaders
  • 04The chance to build deep expertise in a specific area of supply chain management
  • 05Exposure to client advisory and account management
  • 06Commitment to Equal Opportunity