Flexport6 days ago
Ассистент по планированию океанских грузоперевозок
Salary not specified
MARKET
12,375 ₽median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Bangkok
Responsibilities
- 01Execute end-to-end planning and booking of ocean freight shipments within a regional network (exports), including origin intermodal movements
- 02Act as the first point of escalation for issue resolution and process improvement, both internally and externally, for specific trade lanes or carriers
- 03Ensure shipments move on time and exceptions are handled appropriately, meeting internal OKRs and SLAs
- 04Coordinate day-to-day operations with Account Management, Ocean Execution, Allocation and Procurement, ROM, and Ocean Carriers
- 05Manage soft and hard allocation with ocean carriers to match client demand and minimise shortfalls, keeping bookable inventory accurate
- 06Maintain and troubleshoot the Fulfillment Management Tool, supporting urgent requests from clients, Account Management, and Procurement/Allocation
- 07Manage allocation and sailing schedules in FFA, reporting bugs and issues to ensure accurate shipment-level planning
- 08Review shipment intake and adjust pre-booking plans to ensure timely SO release for relevant trade lanes
- 09Troubleshoot carrier bookings and escalate exceptions in a timely manner
- 10Use batch escalation workflows with carriers, including pushing SO release and cancelling unused SO on time to avoid penalties
- 11Oversee Ocean Execution, Partner, and BPO teams to control carrier booking data quality
- 12Monitor carrier performance locally — schedule integrity, space release, equipment availability, rollovers, and service quality
- 13Onboard new carriers, managing local agreements and adjusting booking processes as they evolve
- 14Manage carrier credit terms, long-term Seawaybill agreements, and local charge tariffs
- 15Support new, trial, and VIP shipments with carrier options, protecting them from rollovers
- 16Contribute to the development of Flexport's systems (FFA, Ocean Product, carrier integrations) to improve quality, efficiency, and compliance
- 17Provide input on seasonal trends and market conditions to help Ocean Execution and Account Management respond quickly to changes
- 18Use data and metrics to identify opportunities for improvement in your role and processes
Requirements
- 01Bachelor's degree
- 02Minimum 2 years' experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
- 03Hands-on, process-oriented, structured thinker with strong problem-solving skills
- 04Strategic vision paired with ground-floor execution
- 05Excellent communication, interpersonal, and organisational skills
- 06A client-service mindset — obsessed with client and team happiness
- 07Next-level attention to detail and strong inbox management
- 08Courage to challenge the status quo and fix what's broken
- 09Flexibility to work outside standard hours, including occasional weekends or night shifts in certain locations
What we offer
- 01Commitment to Equal Opportunity
- 02Flexibility to work outside standard hours, including occasional weekends or night shifts in certain locations