Lyft20 days ago

Операционный ассистент

Salary not specified
MARKET
13,534median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
The employer didn't disclose pay — compare with the market yourself.
Wheat Ridge

Responsibilities

  • 01Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns
  • 02Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents
  • 03Manages vehicle lot organization, vehicle transportation, and other daily rental operations
  • 04Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners
  • 05Builds trust and works effectively with others to achieve results and team goals
  • 06Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand
  • 07Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success

Requirements

  • 011+ year of experience in an in-person customer service role like retail, technical support or hospitality
  • 02Familiarity with the Wheat Ridge area
  • 03Impeccable customer service and problem-solving skills
  • 04Excellent, clear verbal and written communication skills
  • 05Team Player Mentality: We are all about THE TEAM, since we all know there is no “I” in TEAM
  • 06A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required

What we offer

  • 01Great medical, dental, and vision insurance options with additional programs available when enrolled
  • 02Mental health benefits
  • 03Family building benefits
  • 04Child care and pet benefits
  • 05401(k) plan with company match to help save for your future
  • 06In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
  • 0718 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • 08Subsidized commuter benefits
  • 09Monthly Lyft credits and complimentary Lyft Pink membership
  • 10This role is on-site at a Lyft Flexdrive hub or office location full time
  • 11The expected base pay range for this position in the Wheat RIdge, CO area is $18.65 - $23.31, not inclusive of potential equity offering, bonus or benefits