Lyft24 days ago
Операционный специалист
Salary not specified
MARKET
13,534 ₽median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
The employer didn't disclose pay — compare with the market yourself.
Austin
Responsibilities
- 01Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns
- 02Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents
- 03Manages vehicle lot organization, vehicle transportation, and other daily rental operations
- 04Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners
- 05Builds trust and works effectively with others to achieve results and team goals
- 06Upholds Flexdrive's high standard of service while working with all drivers and be an ambassador for the Lyft brand
- 07Takes initiative and ownership to make it happen and seeks out opportunities to contribute to team success
Requirements
- 011+ year of experience in an in-person customer service role like retail, technical support or hospitality
- 02Familiarity with the Austin area
- 03Impeccable customer service and problem-solving skills
- 04Excellent, clear verbal and written communication skills
- 05A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required
What we offer
- 01Great medical, dental, and vision insurance options with additional programs available when enrolled
- 02Mental health benefits
- 03Family building benefits
- 04Child care and pet benefits
- 05401(k) plan with company match to help save for your future
- 06In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 0718 weeks of paid parental leave
- 08Subsidized commuter benefits
- 09Monthly Lyft credits and complimentary Lyft Pink membership
- 10Expected base pay range for this position in the Austin area is $16.62 - $20.27
- 11This role is on-site at a Lyft Flexdrive hub or office location full time