Harvey07/19/2026
IT-операционный аналитик, Бангалор
Salary not specified
MARKET
12,375 ₽median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьУдалёнка
Responsibilities
- 01Create a great employee experience through hands-on IT support for employees in our Bengaluru office
- 02Support onboarding and offboarding, including provisioning/deprovisioning accounts and setting up new hire equipment
- 03Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues
- 04Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences
- 05Manage user accounts, access, and security settings across Okta, Google Workspace, Slack, and other SaaS tools
- 06Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement
- 07Assist with basic security best practices and help enforce IT policies
- 08Collaborate with the IT team on automation, documentation, and process improvements
- 09Identify and track recurring problems and their root causes, working with system owners to solve them permanently
Requirements
- 01Minimum 2+ years of IT support experience in a fast-paced startup or tech environment
- 02Strong troubleshooting skills with macOS, Windows, and mobile devices (iOS/Android)
- 03Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools
- 04A strong customer service mindset—friendly, patient, and proactive—with a relentless focus on quality of experience
- 05Familiarity with basic networking concepts (Wi-Fi, VPNs, firewalls, IP troubleshooting)
- 06Strong communication and stakeholder management skills, especially with non-technical teams
- 07Ability to thrive in a fast-paced, high-growth, and global environment