Workato18 дней назад

Technical Instructor

San Francisco

Обязанности

01Create training content that teaches users how to accomplish real tasks in Workato and how to master the platform's foundations — covering core architecture, recipe design, best practices, and common patterns
02Deliver training in person through instructor-led sessions, bootcamps, workshops, and hands-on labs, providing real-time guidance and feedback to learners
03Produce high-quality training videos and on-demand content, including walkthroughs, how-to tutorials, and foundational lessons that scale to a global audience
04Apply instructional design principles to structure curricula, lab guides, and job aids around clear learning objectives and adult-learning best practices
05Partner with product, engineering, and subject matter experts to keep content accurate and up to date as the platform evolves
06Gather feedback from learners and stakeholders to continually refine and improve content and delivery
07Build practical, real-world exercises and use cases that let learners apply new skills hands-on

01A minimum of 3 years of experience in technical training, instructional design, technical enablement, or a related field, preferably in enterprise software, SaaS, or platform companies
02Workato certification (or the ability to earn it shortly after joining); hands-on development experience building Workato recipes and automations is a strong plus
03Demonstrated experience creating technical training content — curricula, lab guides, tutorials, and how-to materials
04Proven ability to deliver engaging instructor-led training in person to both technical and business audiences
05Experience producing training videos and on-demand learning content, with comfort using video creation and editing tools
06Willingness and flexibility to travel up to 30% of the time
07A Bachelor's degree or equivalent practical experience
08An instructional design mindset — you structure content around clear learning objectives and how people actually learn, not just feature lists
09Excellent verbal and written communication skills, with the ability to make complex technical concepts simple and approachable
10Strong organizational skills and the ability to manage multiple content and delivery projects at once