Workato4 дня назад

Learning Management System Administrator

Bangalore

Обязанности

01Manage day-to-day LMS operations including user management, learning plans, and access controls
02Handle support tickets, troubleshoot platform issues, and liaise with Docebo support as needed
03Configure and optimize the LMS to support the goals of external-facing education
04Continuously improve how learners navigate, search, and access content
05Drive engagement through personalisation and intelligent content surfacing
06Support integrations between Docebo and key business systems
07Identify opportunities to automate platform workflows and leverage AI capabilities
08Build and maintain custom reports and dashboards to track learner engagement and platform performance
09Serve as a primary point of contact with Docebo for support escalations, feature requests, and platform updates
10Maintain a well-structured course catalogue including metadata, taxonomy, and content tagging
11Stay current with Docebo updates and proactively propose improvements to platform configuration

01Must be open for a fixed-term 6 months contract engagement
025+ years of experience in customer education, L&D, learning operations, or a related field
03At least 2 years of hands-on Docebo administration experience
04Proven experience managing an LMS for customer education
05Strong understanding of multi-audience portal configuration and external learner engagement
06Experience administering both self-paced and ILT programs is essential
07Strong knowledge of Docebo platform capabilities
08Experience setting up learner engagement campaigns including gamification
09Proficiency in building custom reports
10Experience connecting LMS data to BI or analytics tools
11Familiarity with platform UI/UX customisation including widgets and page layouts
12Comfortable with flexible working hours to support collaboration across global time zones