Workato10 дней назад
Partner Operations Associate
Alabang
Обязанности
- 01Serve as the primary point of contact in APAC and EMEA for all partner operations and enablement inquiries, requests, and issues
- 02Build, update, and maintain Workato recipes, flows, and other automations for both internal partner teams and external partner sales reps
- 03Monitor partner health metrics via dashboards and reports, proactively flagging at-risk partners and coordinating tier changes as program milestones are met
- 04Ensure that every partner is compliant with their Tier in the respective regions
- 05Own end-to-end partner onboarding operations, including account provisioning, system access setup, and tracking progress against first-90-day milestones
- 06Evaluate and onboard new business partners in coordination with the partner team
- 07Maintain CRM and PRM data integrity, including partner records, field accuracy, and workflow configurations
- 08Serve as the operational liaison for system and product updates, ensuring partners have current and accurate information
- 09Manage the tech stack and data in APAC and EMEA regions related to the Partner Portal
- 10Build and maintain Sigma Dashboards that will surface insights to leadership and partner stakeholders
- 11Manage the partner deal and referral pipeline, flagging stalled opportunities and coordinating with internal stakeholders
Требования
- 012–4 years of experience in partner operations, sales operations, revenue operations, or a related field in a SaaS or high-growth environment
- 02Familiarity with partner ecosystems, channel sales models, or SaaS go-to-market structures
- 03Experience building or managing automation workflows
- 04Strong analytical skills with the ability to build and interpret reports and dashboards
- 05Experience with Salesforce or similar CRM required
- 06Demonstrated ability to build and document scalable business processes from the ground up
- 07Experience managing partner enablement resources, LMS tools, or onboarding programs preferred
- 08Strong project management skills with the ability to coordinate across multiple stakeholders and departments simultaneously
- 09Excellent written and verbal communication skills
Условия
- 01Vibrant and dynamic work environment
- 02Multitude of benefits they can enjoy inside and outside of their work lives
- 03Flexible, trust-oriented culture
- 04Balance productivity with self-care