JetBrains26 дней назад
IT Support specialist
Munich
Обязанности
- 01Providing technical support to all JetBrains employees
- 02Setting up new computers, fixing and modernizing the old ones
- 03Deciding what hardware will be a better choice for a particular case
- 04Advising JetBrainers on any hardware or software-related issues
- 05Maintaining all the IT equipment in the office: computers, monitors, laptops, printers, copy machines, phones, and video conferencing systems
Требования
- 01Can take apart and repair any computer
- 02Can fix errors in the operating system in different ways (not only by reinstalling the OS)
- 03Will communicate patiently and politely with users who experience issues
- 04Know how local networks and the Internet work
- 05Enjoy disassembling all kinds of devices to learn more about them
- 06Don't mind soldering a damaged wire
- 07Have strong teamwork skills: are open to diverse opinions and can support your point with sound reasoning
- 08Want to grow as a professional, to master and apply new approaches and technologies
- 09Take pride in the work you do
- 10Have previous IT Helpdesk Support experience
- 11Speak fluent English
- 12Are eager to share your knowledge with your peers
- 13Can quickly come up with solutions when communicating with users remotely
Условия
- 01Strong base salary
- 02Extra time off
- 03Medical insurance allowance
- 04Learning and development opportunities
- 05Relocation support
- 06Language classes
- 07Fuel your day
- 08Mental health support
- 09Sports benefit
- 10Internal events