Perplexity15.05.2026
Customer Success Engineer
Полная занятостьLondon
Обязанности
- 01Become one of the foremost technical experts for our API and product offerings at Perplexity AI.
- 02Serve as the dedicated technical resource and advocate for our most important API and product customers, providing in-depth troubleshooting assistance and educating them on optimal use of our platforms.
- 03Partner with the Enterprise, Mobile, and API teams to resolve issues, engaging leaders internally or with customers and coordinating resources across multiple teams as needed.
- 04Translate learnings from customer issues into scalable solutions, working with Engineering, Customer Experience and Go-To-Market teams to implement improvements and automations.
- 05Build strong relationships with customer leaders and operators to ensure the success of their applications.
Требования
- 017+ years of experience in software engineering or similar roles, with a focus on application development, tooling and automation.
- 02Excellent proficiency in Python/NodeJS and developing scalable applications.
- 03Good knowledge of a Cloud Service Provider (e.g. AWS) platform.
- 04Hands-on experience in using Agentic Coding (Claude Code, Codex etc.).
- 05Bachelor’s degree in Computer Science or a related field.
- 06Proven ability to identify technical pain points in both our solutions and our customers’ implementations.