Figma09.04.2026

Director, IT

San Francisco

Обязанности

01Lead, grow, and develop a high-performing team of 20+ across IT Operations, IT Engineering, and AI strategy, including managers and senior ICs across each function
02Own the strategy and execution of Figma's internal IT infrastructure, ensuring reliability, scalability, and security across our global workforce and office environments
03Partner with Figma's AI team to define and guide an internal AI enablement strategy, finding opportunities to embed AI-powered tools and workflows across IT and the broader business
04Establish and track KPIs across IT disciplines, using data to drive continuous improvement in system uptime, ticket resolution, employee satisfaction, and infrastructure performance
05Own IT vendor relationships, participate in contract negotiations and budget planning, ensuring the company has the right tools to meet current needs and future growth
06Collaborate cross-functionally with Security, Legal, People, and Finance to ensure IT systems meet compliance, privacy, and regulatory requirements
07Serve as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiatives

0110+ years of experience in IT, with at least 4–5 years in a senior leadership role running multiple teams or functions
02Consistent track record of scaling IT Operations and IT Engineering organizations in a fast-growing technology company
03Deep technical knowledge of enterprise infrastructure, SaaS tooling, endpoint management, and IT service management (ITSM) frameworks
04Experience partnering on or directly leading AI or automation initiatives within an IT or enterprise technology context
05Experience at a product-led, design, or SaaS company with a distributed or hybrid-first workforce
06Experience in IT security or compliance domains such as SOC 2, ISO 27001, or FedRAMP, and comfort partnering with Security teams on audits and controls
07Experience leading large scale change management initiatives, such as system migrations, tooling consolidations, or workforce transitions at scale

01Full-time role with remote or office-based options in the United States
02Annual base salary range (localized based on work location, 80–100% of range for remote roles)
03Equity compensation
04Health, dental & vision insurance
05Retirement plan with company contribution
06Parental leave & reproductive or family planning support
07Mental health & wellness benefits
08Generous PTO and company recharge days
09Learning & development stipend
10Work from home stipend and cell phone reimbursement