Airbnb03.03.2026
Senior/ Manager, Machine Learning, Customer Support Engineering
China
Обязанности
- 01Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development
- 02Proactively take initiatives to drive for outcomes over the scope of the team
- 03Build relationships and drive alignment with stakeholders within Community Support and across external teams
- 04Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions
- 05Provides critical guidance and input in prioritization over multiple major projects
- 06Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives
- 07Uphold Technical Standards: Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence
- 08Lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience
Требования
- 01PhD, or Master's degree in Computer Science, Mathematics, Statistics, or related technical field
- 029+ years of experience in building and shipping AI models and products
- 032+ years of experience with LLMs
- 042+ years managing machine learning teams that deliver large impact
- 05Expert knowledge of machine learning algorithms and techniques
- 06Ability to absorb new concepts quickly and integrate them effectively into business processes
Условия
- 01This position is CHINA BASED
- 02The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager