Cloudflare6 дней назад
Инженер по реагированию - CMDC
Зарплата не указана
РЫНОК
15 044 ₽медиана по профессии
Backend Developer · 82 вакансий с указанной зарплатой
5 092половина предложений: 11 885–20 1031,2 млн
Работодатель не указал зарплату — сравните с рынком сами.
Hybrid
Обязанности
- 01Monitor and investigate the alerts to identify attacks
- 02Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
- 03Work with Engineering and Product teams to improve the products and tools
- 04Extensive communications with customers via chat, email, and phone
- 05Review the latest alerts to determine relevancy and urgency
- 06Create new tracking tickets for alerts that signal an incident and require review or escalation
- 07Configure / Manage security monitoring rules and contribute to tool improvements
- 08Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
- 09Participation in a weekend and holiday rotation required with main working hours 9 to 5 Pacific time
Требования
- 01At least 2 years of technical support experience
- 02At least 2 years of customer support experience
- 03Strong communication skills with high-value customers
- 04Ability to work weekend and holiday rotation
- 05Willingness to work Tuesday-Saturday or Sunday-Thursday schedule
- 06Hybrid work arrangement in Austin