Retail Partner Lead

Навыки

Обязанности

• 01Manage a portfolio of retail partners with clear end-to-end ownership, high-quality support, and measurable long-term partnership success as the primary strategic contact at Instacart
• 02Identify growth opportunities, diagnose gaps, and coordinate cross-functional teams across product, engineering, marketing, operations, and strategic finance to deliver solutions that move the needle for each partner
• 03Translate platform data and partner performance metrics into compelling strategic narratives and recommendations that land with retailer leadership up to the CEO and Owner level
• 04Execute partnership plans with ownership and urgency across multiple workstreams and a dynamic portfolio, delivering outcomes in a constantly evolving environment
• 05Develop deep platform fluency across Instacart's capabilities, growth levers, and operational nuances to enable credible partner engagement and confident execution across any situation that arises

Требования

• 015+ years of experience in partnerships, account management, business development, or a related client-facing commercial role
• 02Demonstrated experience managing and growing complex, multi-stakeholder relationships at a senior level, including engagement with Director, VP, and C-suite contacts
• 03Strong analytical skills with the ability to work directly in data to identify trends, surface insights, and build a clear strategic story from quantitative findings
• 04Proven track record of driving measurable outcomes: revenue growth, product adoption, or operational improvements within an account portfolio
• 05Experience coordinating cross-functional teams or resources to deliver on partner or client commitments, without direct management authority
• 06Experience in e-commerce, grocery, retail, or marketplace platforms, with familiarity in how digital storefronts, fulfillment, and online grocery operations work
• 07Demonstrated ability to build and present executive-level business reviews or strategic roadmaps to senior retail or CPG leadership
• 08Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to adapt quickly is essential
• 09Experience working cross-functionally with product and engineering teams to advocate for partner needs and inform roadmap decisions

Условия

• 01Flex First remote work policy - employees have the flexibility to choose where they do their best work
• 02Highly market-competitive compensation and benefits
• 03This role is remote
• 04Base pay range is dependent on permanent work location
• 05Eligible for a new hire equity grant as well as annual refresh grants
• 06Regular in-person events for building community