Postman2 дня назад
Senior Deal Operations Analyst
9 167–11 417 ₽в месяц · до вычета
Austin
Обязанности
- 01Create Quotes and Order Forms for sales deals
- 02Review Quote approval requests and approve qualified Quotes
- 03Process bookings review of customer orders
- 04Assist in the complete order cycle, ensure quality and efficiency through the entire process
- 05Support of internal and external customers in regard to order booking and order tracking
- 06Address escalation for exception handling regarding booking requests
- 07Research discrepancies regarding ARR calculations
- 08Assist Deal Operations and Sales with non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms
- 09Coordinate with internal teams to facilitate the order process
- 10Accurately enter deal information into Salesforce
- 11Process Salesforce transaction data review for post close audits
- 12Special projects related to order processing and general Deal Operations process improvements
Требования
- 01Experience with Quote to Cash in Salesforce CPQ Tool required
- 02Experience with Ironclad preferred, or another CLM like Conga, etc.
- 03Experience with back-office operations as well as strong knowledge of order processing
- 04Experience with cross functional collaboration with Finance and Legal for the deal making process
- 05Ability to learn internal business technology, applications, and solutions quickly
- 06Flexibility to work additional nights and weekends for month and quarter-end, as needed
- 07Strong working knowledge in Salesforce, Microsoft Excel, Google Suite
- 08Willing to work in a highly demanding and results-oriented team environment
- 09Extremely detail oriented and effective organizational skills
- 10Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature
- 11Strong problem solving skills and ability to root cause issues
- 12Excellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder
- 13Highly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around
- 14Strong sense of accountability
- 15Kindness and consideration in your approach when interacting with peers, partners and customers
Условия
- 01Flexible schedule working with a fun, collaborative team
- 02Comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend
- 03Wellness programs will help you stay in the best of your physical and mental health
- 04Frequent and fascinating team-building events
- 05Donation-matching program can support the causes you care about
- 06In office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London
- 07For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year