Postman7 дней назад
Contracts Manager
Зарплата не указана
Austin
Обязанности
- 01Serve as the primary administrator for Postman's Ironclad CLM platform, owning system configuration, workflow design, user management, and ongoing optimization
- 02Build, maintain, and improve automated contract workflows in Ironclad that reduce cycle times and minimize manual steps for the Legal and GTM teams
- 03Manage contract records, metadata, and reporting within Ironclad to ensure accurate, searchable, and auditable documentation across the full contract lifecycle
- 04Develop and maintain dashboards and reports that give Legal, Deal Operations, and Finance leadership visibility into contract volume, cycle times, bottleneck patterns, and other key metrics
- 05Troubleshoot system issues, coordinate with Ironclad support and internal Salesforce and GTM tooling team on platform updates, and evaluate opportunities to extend, integrate, and automate CLM functionality
- 06Support commercial deal flow by preparing, routing, and managing routine agreements, including NDAs, order forms, and standard procurement documents using approved templates and established playbooks
- 07Coordinate signature workflows across internal stakeholders and external counterparties to ensure timely execution, following up proactively to keep deals on track
- 08Triage incoming contract requests and route complex or non-standard matters to the appropriate attorney on the Legal team
- 09Create, maintain, and update commercial contract templates, clause libraries, and negotiation playbooks in partnership with the Commercial Legal team
- 10Develop and maintain internal documentation, including process guides, FAQs, and decision trees that enable Sales, Deal Operations, and Customer Success to self-serve on routine contracting questions
- 11Support GTM team enablement by creating training materials and reference resources that help business stakeholders understand contract processes, approval requirements, and escalation paths
- 12Identify gaps in existing templates or documentation and proactively propose improvements based on patterns observed in deal flow
- 13Partner with Deal Operations, Finance, and Sales on a daily basis to keep contract workflows running smoothly and resolve execution issues quickly
- 14Coordinate with the broader Legal team to ensure alignment between CLM processes and legal review workflows
- 15Contribute to Legal team operational initiatives, including process improvements, tool evaluations, and reporting standardization
Требования
- 015-7 years of experience in contract management, legal operations, or a similar role supporting commercial transactions at a technology company
- 02Hands-on Ironclad administration experience, including workflow design, template building, reporting, and system configuration
- 03Strong understanding of the commercial contract lifecycle in a B2B SaaS environment, from request intake through execution and post-signature management
- 04Experience developing or improving reporting and analytics for legal or deal operations teams
- 05Self-starter who thrives with minimal direction, proactively identifies problems and solutions, and takes full ownership of outcomes in a fast-moving environment
- 06Clear communicator who builds trust quickly with cross-functional stakeholders and takes ownership of follow-through
- 07Comfort with AI-powered contract tools and enthusiasm for identifying automation opportunities that reduce manual work and improve accuracy
- 08Track record of creating and maintaining contract templates, playbooks, and process documentation
- 09Identifies process inefficiencies and implements improvements without being asked