OpenAI8 дней назад

Program Manager, Critical Harm Operations

Зарплата не указана

РЫНОК

15 000 ₽медиана по профессии

Tech Lead / Team Lead · 43 вакансий с указанной зарплатой

5 250половина предложений: 11 466–20 4581,2 млн

Работодатель не указал зарплату — сравните с рынком сами.

Полная занятостьУдалёнка

Обязанности

01Lead strategic operational builds across priority workflows from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence
02Translate policy, safety, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision-making structures that teams can execute
03Coordinate with User Ops leadership, Product Policy, Integrity, Safety Systems, i2, Legal, Product, Engineering, Support, vendors, and other partners to resolve dependencies and keep critical work moving
04Move in and out of workflows as priorities shift—standing up new programs, stabilizing operations, improving handoffs, and transitioning durable ownership to the right team
05Use operational data and frontline signals to identify bottlenecks, quality gaps, capacity needs, ownership failures, and the highest-leverage interventions
06Drive high-priority escalations and cross-functional decisions to closure, ensuring the right context, accountable owners, clear next steps, and durable follow-up
07Create the mechanisms that make programs run well: roadmaps, decision logs, status updates, risk registers, operating reviews, and crisp executive communication
08Identify where AI tools, automation, lightweight systems, or simpler workflows can improve speed, consistency, and scale while preserving appropriate human judgment

01Have 8+ years of experience in program management, strategy and operations, product operations, technical program management, trust and safety, support operations, risk operations, implementation, or a related field
02Have a track record of taking complex, ambiguous work from problem framing through launch and scaled operation
03Are unusually organized, sharp, and execution-focused; you can manage many moving pieces without losing the few decisions that matter most
04Build trust and drive alignment across teams without direct authority, while keeping ownership, accountability, and escalation paths clear
05Are technically and analytically fluent enough to reason about data flows, dashboards, tooling gaps, automation, and failure modes—even if you are not writing production code
06Communicate clearly with technical, operational, policy, and executive audiences, especially when tradeoffs are sensitive or evidence is incomplete
07Operate calmly and flexibly in a fast-moving environment, learn new domains quickly, and are comfortable handling high-severity or sensitive work
08Experience with vendor operations, QA programs, launch readiness, workflow automation, or AI-assisted operations