Senior Researcher, Consumer (Advanced)

Навыки

Обязанности

• 01Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact
• 02Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations
• 03Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations
• 04Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs
• 05Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses

Требования

• 015+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders
• 02Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders
• 03Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy
• 04Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts
• 05Familiarity with crypto trading, financial markets, or trading platforms preferred but not required
• 06Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Условия

• 01Base salary varies by location
• 02Annual base salary range (excluding equity and bonus): $167,280 — $196,800 USD
• 03Total compensation may include equity and bonus eligibility
• 04Benefits: medical, dental, vision, 401(k)
• 05Remote-first company with quarterly in-person working sessions called surges