Fin1 день назад
Senior Engineering Manager, Customer Agent
Зарплата не указана
London
Обязанности
- 01Own strategically significant work streams end-to-end
- 02Be accountable for outcomes and whether the work actually moved the needle
- 03Manage from the front line by deeply understanding the product, customer problem, and context
- 04Help shape teams operating in ambiguous spaces with emerging product direction
- 05Work closely with cross-functional partners including Product, Design, Sales, and machine learning engineers
- 06Build a seamless customer experience across sales, ecommerce, support and success
- 07Write code yourself when needed
- 08Do analysis, drive cross-functional collaboration, or help team members who are stuck
- 09Bring together engineers who've never worked as a team and build momentum under aggressive timelines
- 10Develop senior engineers into leaders through direct, actionable feedback
- 11Partner with Engineering Director on group-level strategy and investment decisions
- 12Push boundaries of AI-assisted development personally and through team setup
Требования
- 01Exceptional people leadership combined with being personally action-oriented
- 02Product-minded with opinions about the product, not just team processes
- 03Comfortable operating in early product formation and ambiguity
- 04Strong product engineering instincts from product-heavy environments
- 05AI fluency with active experimentation in AI-assisted development
- 06Technically credible to review architecture proposals and ask the right questions
- 07Strong communication skills for leadership alignment and difficult conversations
- 08Extreme autonomy in identifying problems and acting on convictions
- 09Critical thinking about business optimization and team-level decisions
Условия
- 01AI-first engineering culture with Claude Code and unlimited tokens
- 02Sophisticated ecosystem of MCP servers, skills, and shared context