Figma30.07.2026

Менеджер по внедрению клиентов (Лондон, Великобритания)

Зарплата не указана
РЫНОК
13 750медиана по профессии
Tech Lead / Team Lead · 358 вакансий с указанной зарплатой
5 092половина предложений: 9 750–18 1481,2 млн
Работодатель не указал зарплату — сравните с рынком сами.
London

Обязанности

  • 01Manage the adoption journey for a portfolio of large, strategic customers
  • 02Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery
  • 03Document proactive engagement strategies as part of high quality, bespoke enablement plans
  • 04Share best practices, use cases, and product expertise to help teams unlock the full value of Figma
  • 05Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders
  • 06Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation
  • 07Deliver live and scalable training sessions customized to customer maturity and needs
  • 08Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success

Требования

  • 014+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
  • 02Excellent communication skills, with the ability to connect with a wide range of customer personas
  • 03Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
  • 04A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams

Условия

  • 01Full-time position
  • 02Based in the London hub
  • 03Located in London, United Kingdom