Twilio2 дня назад
Senior Impartner Admin, PRM
Зарплата не указана
Remote - Canada
Обязанности
- 01Own Platform Administration: Manage day-to-day technical operations of the Impartner PRM platform, including access controls, page layouts, content management, and localized portal branding
- 02Maintain the CRM Sync: Configure, monitor, and troubleshoot the critical data sync between Impartner and Salesforce.com, ensuring leads, accounts, and custom deal registration data flow accurately across both systems
- 03Build Automated Workflows: Develop code-free automated partner lifecycles utilizing Impartner’s Journey Builder, setting up milestone alerts, automated tier progressions, and customized onboarding tracks
- 04Support Channel Enablement: Architect and maintain partner competency programs, training modules, and certification pathways within the portal to keep our global partners enabled
- 05Manage Lead & Deal Flow: Oversee the mechanics of lead distribution algorithms, deal registration routing, and Market Development Funds (MDF) application/claim workflows
- 06Enforce Platform Governance: Audit system logs, data health, and security rules. Ensure compliance with corporate data protection standards and platform updates across both Impartner and Salesforce environments
- 07Drive UAT and Testing: Conduct technical vetting, build out testing protocols in sandbox environments, and execute error-free production deployments for new tool integrations or module releases
Требования
- 015+ Years of Dedicated PRM Admin Experience: At least 5 years of direct experience administering an enterprise Partner Relationship Management tool, with a deep mastery of the Impartner PRM platform
- 02Certification: Impartner Certified Administrator Compulsory
- 03Salesforce Certification: Must hold a current Salesforce Certified Administrator credential (Advanced Administrator or Platform App Builder is highly desired)
- 04Impartner Platform Credentials: Active participation in/completion of Impartner’s technical training and product administrator alignment programs (such as Impartner Certified Administrator pathways)
- 05Technical Integration Skills: A proven track record managing complex API syncs, mapping custom fields between PRMs and Salesforce, and resolving sync log exceptions
- 06Problem Solving & Analytics: Strong experience building advanced operational dashboards, custom reports, and auditing data integrity across integrated systems
- 07Stakeholder Execution: Demonstrated success managing project timelines, organizing technical backlogs, and translating GTM business logic into solid system configurations
Условия
- 01This role will be remote and based in Ontario, British Columbia or Alberta, Canada
- 02You may be required to travel occasionally to participate in project or team in-person meetings
- 03Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more