MongoDB11 дней назад
Manager, Customer Success Management
Зарплата не указана
Milan; Rome
Обязанности
- 01Recruit, mentor and develop individuals on the CSM team
- 02Define and lead to a set of analytical metrics to guide the direction of the team
- 03Deliver against quarterly and long-term targets
- 04Craft and execute initiatives sought to grow customer retention, expansion, satisfaction, and product adoption
- 05Build and maintain relationships across MongoDB teams, organizations and offices
Требования
- 01Passion for and experience in hiring, developing and managing a team of individual contributors
- 02Proven track record and experience with fast-growing teams
- 03Experience using data to drive initiatives and guide decision making processes
- 04Mind for technology
- 05Experience or aptitude for learning enterprise infrastructure technologies
- 06High organization in workflows
- 07Ability to deal with ambiguity and navigate through it with perseverance
- 08Strong desire to embrace partnership and collaboration
- 09Experience in working and collaborating with internal and external partners with diverse cultural and professional backgrounds
- 10Adaptive mentality
- 11Outstanding verbal and written communication skills
- 12Bachelor's degree combined with 3-4 years of management experience
- 13Fluency in both Italian and English
Условия
- 01Based in Italy, Milan or Rome
- 02Hybrid working model