Smartsheet8 дней назад
Enterprise Technical Solutions Engineer
Зарплата не указана
-REMOTE
Обязанности
- 01Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value
- 02Be a technical resource for Presales members to include: Smartsheet API, Smartsheet Premium Applications, SSO/SAML, and understanding 3rd party APIs
- 03Respond to Solutions Engineer Requests (SERs) submitted via Salesforce for technically complex opportunities, including API integrations, enterprise architecture validation, identity/access management, and advanced automation
- 04Build proof of concepts to demonstrate the capabilities of our products and services to customers
- 05Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions
- 06Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs
- 07Assist with technical questions for customer RFPs
- 08Actively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers
- 09Surface field insights to Product and Engineering as a formal feedback loop, translating enterprise customer pain into actionable product input
- 10Co-present at Smartsheet Summits and customer-facing events on technical topics including governance, integrations, security, and advanced automations
- 11Contribute to internal documentation, enablement materials, and 'gotcha' guides to scale TSE knowledge across the SE organization
Требования
- 015+ of experience as a Solutions Engineer or relevant position in SaaS and/or enterprise software
- 02Basic knowledge of cloud infrastructure technologies (AWS, GCP, or Azure)
- 03Ability to explain technical concepts to non-technical audiences and various customer personas
- 04Understanding of Service/User Management from an IT perspective
- 05Experience working with APIs and standard authorization protocols (OAuth2, SAML/SSO, OpenID, etc.)
- 06Experience with event-based workflow and automation concepts
- 07Excellent problem-solving skills and a curious mindset to identify and resolve complex technical challenges
- 08Proficiency with a programming language (Python, or NodeJS/JavaScript preferred)
- 09Experience with common CI/CD tools such as GitHub and GitLab is a plus
- 10Familiarity with Value Selling Sales methodologies, such as MEDDIC or SVS are a plus
- 11Experience leveraging & positioning AI during sales cycles
- 12Willing to travel periodically based on customer and business needs
- 13Bachelors (BA/BS) degree preferred
Условия
- 01Employer subsidized medical/vision and dental coverage for full-time employees
- 02401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- 03Monthly stipend to support your work and productivity
- 04Flexible Time Away Program, plus Sick Time Off
- 05US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- 06US employees receive 12 paid holidays per year
- 07Up to 24 weeks of Parental Leave
- 08Personal paid Volunteer Day to support our community
- 09Opportunities for professional growth and development including access to Udemy online courses
- 10Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- 11Teleworking options from any registered location in the U.S. (role specific)
- 12US Base Salary Pay Range $117,500 — $142,500 USD
- 13Market competitive incentive opportunity