OpenAI9 дней назад
Extended Workforce Program Manager
Зарплата не указана
Полная занятостьУдалёнка
Обязанности
- 01Partner with the Head of Extended Workforce to set direction for assigned workstreams, then own their end-to-end execution by translating priorities into clear plans, milestones, and measurable outcomes
- 02Partner closely with the Extended Workforce Operations team and Global Compliance Lead to ensure program operations are efficient, scalable, and aligned with compliance requirements
- 03Advise hiring managers and business stakeholders on workforce solutions, exercising sound judgment across stakeholder experience, speed, cost, compliance, risk, and operational scalability
- 04Translate business needs, stakeholder feedback, and operational insights into improved workflows, automation, systems, reporting, and user experiences
- 05Identify, test, and implement practical applications of AI, automation, analytics, and decision-support tools that reduce manual work, improve decisions, and enable a more scalable operating model
- 06Identify root causes behind recurring operational challenges and build durable processes, systems, and frameworks that prevent them from recurring
- 07Manage strategic supplier relationships to drive optimal performance, strengthen service delivery, address gaps, and ensure partners continue to meet OpenAI’s evolving workforce needs
- 08Establish program health measures and operational insights that identify systemic issues, inform priorities, and drive measurable improvements in service, efficiency, adoption, supplier performance, and risk
- 09Lead the rollout and adoption of new processes and tools, coordinating testing, documentation, training, communications, and success measurement
- 10Independently resolve complex workforce requests and escalations while balancing business needs, worker experience, cost, compliance, and risk
- 11Raise the quality and consistency of execution across the program by developing reusable practices, decision frameworks, documentation, and tools that help the broader team operate more effectively
Требования
- 017+ years of progressive experience in extended workforce, contingent workforce, procurement operations, workforce operations, or a related field
- 02Substantial client-side experience building and operating an extended workforce program within a complex organization, including personally designing, implementing, and continuously improving its processes, systems, controls, and operating model
- 03Experience scaling workforce processes, systems, automation, reporting, and service delivery, including hands-on experience with VNDLY or a similar Vendor Management System
- 04Strong operator who enjoys getting into the details, solving problems directly, and building solutions rather than relying on suppliers or external partners
- 05Combine strong judgment and strategic thinking with a willingness to remain deeply involved in execution, using operational data and workforce metrics to prioritize work and improve performance
- 06Understand the legal, compliance, and operational considerations associated with extended workforce programs, including worker classification, co-employment, tenure, location, access, and data protection
- 07Build trusted partnerships across Procurement, Finance, Legal, People, Security, Privacy, Enterprise Technology, suppliers, and business stakeholders
- 08Bring deep knowledge of extended workforce engagement models and the operational considerations associated with each
- 09Curious, adaptable, and excited to grow your scope while helping the team rethink how extended workforce programs operate
Условия
- 01Based in San Francisco, CA
- 02Hybrid work model: three days per week in the office
- 03Relocation assistance offered to new employees