OpenAI26.06.2025
IT Support Specialist
Зарплата не указана
Полная занятостьОфис
Обязанности
- 01Collaborate with cross-functional teams to identify opportunities for improvement
- 02Support the creation and maintenance of repeatable workflows such as onboarding and device imaging
- 03Contribute innovative ideas during IT team meetings
- 04Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences
- 05Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders
- 06Serve as the primary point of contact for troubleshooting hardware, software, and network issues
- 07Ensure prompt and reliable resolution of employee requests
- 08Coordinate with vendors for procurement, repairs, and maintenance
- 09Manage hardware and software inventories to maintain secure, up-to-date, and standardized systems
Требования
- 01Strong technical expertise in macOS
- 02Working knowledge of Windows
- 03Experience with identity and device management (e.g., Azure AD, Jamf, Intune)
- 04Experience with enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products
- 05Excellent written and verbal communication skills
- 06Excel at troubleshooting and problem-solving within Mac and macOS environments
- 07Experience orchestrating high-production all-hands events
- 08Experience managing AV and technical aspects for events
- 09Highly driven and motivated with proactive approach to problem solving
- 10Precision and attention to detail
- 11Customer-first mindset
- 12Ability to clearly articulate technical details to diverse audiences
- 13Proactive in process improvement and vendor management
Условия
- 01Role based out of Bellevue, San Francisco, or Mountain View office
- 02Requires 5 days in office per week
- 03Relocation assistance offered to new employees