Veeva Systems15 дней назад

Senior Technical Writer

Зарплата не указана

Full-TimeMassachusetts - Boston

Обязанности

01Own documentation for multiple areas within CRM Product; deliver new content on a monthly release content and manage existing content, ensuring it’s easy for customers to find and use
02Leverage AI tools and automation to improve documentation efficiency, quality, and speed-of-delivery
03Support our multimedia content strategy, including video and eLearning resources, to meet customers where they are
04Contribute to improvements in documentation workflows and websites/content structure
05Build strong relationships with product, engineering, and other stakeholders to stay ahead of upcoming changes and ensure content reflects the product accurately
06Collaborate with other writers and participate in review cycles
07Apply and help evolve team standards and processes for writing, publishing, and distribution

018+ years of technical writing experience or equivalent in a related role (for example, information design, knowledge management, documentation engineering)
02Experience managing content across complex multi-product or multi-service environments
03Experience with AI-driven content workflows and tooling
04Strong communication and interpersonal skills, with a track record of building effective cross-team relationships
05Strong prioritization and organizational skills, with the ability to manage multiple projects and competing priorities in a deadline-driven environment
06Experience with technical authoring environments and docs-as-code approach
07Portfolio or samples that demonstrate your ability to structure, manage, and deliver content for a technical audience
08U.S. West location (Pacific Timezone)