GitLab8 дней назад
Senior Benefits Analyst
Зарплата не указана
Remote Ireland; Remote
Обязанности
- 01Partner with GitLab's global benefits broker and local vendors to lead plan renewals, oversee day-to-day plan operations, manage escalations, implement plan changes, and drive continuous improvement
- 02Lead end-to-end implementation of new and enhanced benefits programs, from business cases and vendor selection through configuration, testing, launch communications, and post-launch improvements
- 03Manage day-to-day administration for assigned global benefits programs, including eligibility, enrollment, billing, quality assurance, and issue resolution; track and improve enrollment accuracy, billing reconciliation, and issue-resolution times
- 04Partner with Payroll, Finance, People Operations, and People Technology to support accurate reporting and compliance
- 05Coordinate benefits operations across countries and employment models, including PEO, EOR, and GitLab entity arrangements; work with local vendors, brokers, and internal partners to resolve complex cases and apply relevant local requirements
- 06Serve as a point of contact for complex benefits inquiries, partnering with HelpLab and People Operations to triage and resolve cases and use insights to improve plan and process design
- 07Analyze benefits utilization, cost, survey, and qualitative data to identify trends, assess plan competitiveness, and develop recommendations and business cases that improve program outcomes
- 08Simplify, standardize, and automate benefits processes while keeping the team member experience at the center
Требования
- 01Proven track record owning global benefits programs, including partnership with international brokers and local vendors
- 02Strong knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits, along with familiarity with multi-country environments, including working with PEO and EOR providers and local brokers
- 03Experience supporting benefits during country expansions and transitions
- 04Experience using human resources information systems and benefits administration tools, with attention to detail in billing reconciliation, data entry, process testing, and quality assurance
- 05Strong analytical skills and experience using benefits utilization, cost, and survey data, as well as spreadsheets with lookup formulas and pivot tables, to develop insights and recommendations
- 06Strong written and verbal communication skills
- 07Ability to explain complex benefits topics in accessible language, communicate decisions with patience and sound judgment, and collaborate with Payroll, Finance, Legal, People Operations, People Business Partners, and works council representatives
- 08Ability to manage multiple priorities in an all-remote environment, use software tools and automation to improve processes, work with Git and GitLab whenever possible, and work in accordance with GitLab's values
- 09Curiosity about artificial intelligence tools and a willingness to use them to improve benefits work and team processes
- 10Workday experience is strongly preferred
Условия
- 01Benefits to support your health, finances, and well-being
- 02Flexible Paid Time Off
- 03Team Member Resource Groups
- 04Equity Compensation & Employee Stock Purchase Plan
- 05Growth and Development Fund
- 06Parental