Snowflake3 days ago
Principal Services Solution Manager (West Coast)
Salary not specified
MARKET
15,349 ₽median for this role
Solution Architect · 48 jobs with disclosed pay
5,600half of the offers: 14,999–18,25823,987
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьУдалёнка
Responsibilities
- 01Spearhead services sales execution and project delivery success for key accounts
- 02Engage C-level executives to create and execute services roadmaps that drive real business outcomes
- 03Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting
- 04Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions
- 05Lead high-performing teams while ensuring top-tier customer satisfaction
- 06Report to an Consulting Practice Director on the Americas Professional Services teams
- 07Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account Executives
- 08Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts
- 09Focus on achieving quarterly bookings targets (for Professional Services & Training) while meeting utilization targets by actively managing select project deliveries
- 10Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team
- 11Help create and execute on the overall vision for services - both sales and delivery
- 12Own the services delivery roadmap (proposals, closing services opportunities and delivery)
- 13Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients
- 14Develop scope and associated SOWs for customer services engagements
- 15Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success
- 16Understand and help optimize business operations processes for services sales
- 17Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team)
- 18Provide bookings forecast and demonstrate strong command of your book of business
- 19Align services engagements to key customers business outcomes
- 20Drive alignment with executive sponsors and/or customer stakeholders
- 21Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery
- 22Serve as the initial point of escalation for customer and project team
- 23Own project outcomes and manage project financials (revenue forecasting and expense management)
- 24Maintain a high level of customer satisfaction as reflected in customer survey scores
- 25Collaborate with Education Services team for training delivery
- 26Provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc)
- 27Deep collaboration with AE/SEs on the account for account strategy
- 28Own and contribute to internal process improvements across your team and the broader Professional Services organization
- 29Develop expertise within their aligned market through working closely with other Practice Directors, Sales teams, and Global Industry Leaders to understand transformational specific use cases and through external research on the current business and technology landscape for your customer base
Requirements
- 0110+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting
- 02Direct experience, ideally within the respective market (see job title)
- 03Strong understanding of business solutions of our target clients, leveraging data as an enabler
- 04Proven track record of meeting booking, utilization and consumption targets
What we offer
- 01This role is completely remote and can be based anywhere in the Pacific or Mountain Timezone