Snowflake10 days ago

Руководитель профессиональных сервисов - Федеральный сектор

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15,349median for this role
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Responsibilities

  • 01Spearhead services sales execution and serve as a strategic advisor for key accounts
  • 02Engage C-level executives to create and execute services roadmaps that drive real business outcomes
  • 03Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting
  • 04Be the go-to expert for cloud-based data management, business intelligence, and AI-powered solutions
  • 05Lead high-performing teams while ensuring top-tier customer satisfaction
  • 06Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for assigned accounts
  • 07Focus on achieving quarterly bookings and revenue targets and creating a pipeline of future opportunities
  • 08Help create and execute on the overall vision for services - both sales and delivery
  • 09Own the services delivery roadmap (proposals, closing services opportunities and delivery)
  • 10Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients
  • 11Develop scope and associated SOWs for customer services engagements
  • 12Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success
  • 13Understand and help optimize business operations processes for services sales
  • 14Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team)
  • 15Provide bookings forecast and demonstrate strong command of your book of business
  • 16Align services engagements to key customers business outcomes
  • 17Drive alignment with executive sponsors and/or customer stakeholders
  • 18Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery
  • 19Serve as the initial point of escalation for customer and project team
  • 20Own project outcomes and manage project financials (revenue forecasting and expense management)
  • 21Maintain a high level of customer satisfaction as reflected in customer survey scores
  • 22Collaborate with Education Services team for training delivery
  • 23Serve as strategic advisor to customer and provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc)
  • 24Deep collaboration with AE/SEs on the account for account strategy
  • 25Develop expertise within their aligned market through working closely with other Practice Directors, Sales teams, and Global Industry Leaders to understand transformational specific use cases

Requirements

  • 0110+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives across US Public Sector and US Federal government market
  • 02Direct experience, ideally within US Federal Government, in a AI, Cloud, Data or Business Intelligence field
  • 03Strong understanding of business solutions of our target clients, leveraging data as an enabler
  • 04Proven track record of meeting booking and revenue targets
  • 05Proven ability to communicate and translate effectively across both internal teams and customer organizational structure

What we offer

  • 01This role is completely remote but preference will be given to those in the DC-metro area