Snowflake10 days ago
Руководитель профессиональных сервисов - Федеральный сектор
Salary not specified
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15,349 ₽median for this role
Solution Architect · 48 jobs with disclosed pay
5,600half of the offers: 14,999–18,25823,987
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Полная занятостьУдалёнка
Responsibilities
- 01Spearhead services sales execution and serve as a strategic advisor for key accounts
- 02Engage C-level executives to create and execute services roadmaps that drive real business outcomes
- 03Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting
- 04Be the go-to expert for cloud-based data management, business intelligence, and AI-powered solutions
- 05Lead high-performing teams while ensuring top-tier customer satisfaction
- 06Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for assigned accounts
- 07Focus on achieving quarterly bookings and revenue targets and creating a pipeline of future opportunities
- 08Help create and execute on the overall vision for services - both sales and delivery
- 09Own the services delivery roadmap (proposals, closing services opportunities and delivery)
- 10Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients
- 11Develop scope and associated SOWs for customer services engagements
- 12Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success
- 13Understand and help optimize business operations processes for services sales
- 14Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team)
- 15Provide bookings forecast and demonstrate strong command of your book of business
- 16Align services engagements to key customers business outcomes
- 17Drive alignment with executive sponsors and/or customer stakeholders
- 18Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery
- 19Serve as the initial point of escalation for customer and project team
- 20Own project outcomes and manage project financials (revenue forecasting and expense management)
- 21Maintain a high level of customer satisfaction as reflected in customer survey scores
- 22Collaborate with Education Services team for training delivery
- 23Serve as strategic advisor to customer and provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc)
- 24Deep collaboration with AE/SEs on the account for account strategy
- 25Develop expertise within their aligned market through working closely with other Practice Directors, Sales teams, and Global Industry Leaders to understand transformational specific use cases
Requirements
- 0110+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives across US Public Sector and US Federal government market
- 02Direct experience, ideally within US Federal Government, in a AI, Cloud, Data or Business Intelligence field
- 03Strong understanding of business solutions of our target clients, leveraging data as an enabler
- 04Proven track record of meeting booking and revenue targets
- 05Proven ability to communicate and translate effectively across both internal teams and customer organizational structure
What we offer
- 01This role is completely remote but preference will be given to those in the DC-metro area