Stripe3 days ago

Product Manager, Professional Services

Salary not specified
MARKET
15,031median for this role
Product Manager · 55 jobs with disclosed pay
5,667half of the offers: 12,166–24,398130,000
The employer didn't disclose pay — compare with the market yourself.
Dublin

Responsibilities

  • 01Own the offering portfolio for Professional Services
  • 02Maintain and govern ProServ’s offering portfolio including scope, hours, pricing, and resource plans for each offering. Our portfolio includes offerings designed for all user segments from start-ups to enterprises
  • 03Manage the full offering lifecycle: design, build, launch, iterate, and deprecate offerings based on market need, delivery performance, and product roadmap changes
  • 04Ensure the portfolio stays current as Stripe launches new products
  • 05Design and implement a governance framework for the portfolio of offerings
  • 06Drive offering performance analytics
  • 07Define and track the offering KPIs: attach rate, average scope deviation, planned vs. actual burn rate, gross margin per offering, and customer satisfaction
  • 08Run regular performance reviews and present findings to ProServ leadership with clear recommendations
  • 09Refine and Improve Offering Design
  • 10Analyse delivery burn data to identify offerings that are systematically over- or under-scoped, and propose refinements
  • 11Conduct structured retrospectives with Delivery Leads after engagement close to capture insights and feedback
  • 12Serve as the structured feedback loop between Delivery (what is hard to deliver), Sales (what is hard to sell), and Finance (what is margin-accretive), synthesising those inputs into offering design decisions

Requirements

  • 017+ years of Professional Services or consulting delivery experience
  • 02Demonstrable experience shaping or owning a service offering
  • 03Commercial literacy
  • 04Strong analytical skills
  • 05Excellent written communication
  • 06Product Management training or experience
  • 07The ability to apply product thinking (hypothesis, prototype, measure, iterate) to service design
  • 08Familiarity with Certinia and/or Salesforce
  • 09Exposure to partner and SI ecosystem dynamics

What we offer

  • 01Location: Dublin or London