Grafana Labs4 days ago
Incentive Compensation Systems Manager | United States | Remote
Salary not specified
MARKET
15,417 ₽median for this role
System Analyst · 17 jobs with disclosed pay
5,680half of the offers: 9,583–17,000120,000
The employer didn't disclose pay — compare with the market yourself.
United States (Remote)
Responsibilities
- 01Embed with the IC team to map current-state workflows across plan administration, calculation, approvals, and payout; identify manual, repetitive, or error-prone steps and prioritize them based on risk, time cost, and business impact
- 02Design and build automated workflows, integrations, and tooling that replace manual processes from data pulls and reconciliations to approval routing and exception handling; reduce reliance on ad-hoc spreadsheets and one-off scripts in favor of durable, repeatable systems
- 03Serve as a hands-on owner of our Xactly instances (e.g., Incent and Connect) configuring calculation rules, plan logic, and workflows, and continuously tuning the platform so it does more of the heavy lifting currently done manually outside the system
- 04Identify where AI tools and LLM-driven agents can take over manual, repetitive Incentive Compensation work such as exception detection, data reconciliation, plan document review, or answering common comp questions and build the workflows/integrations to put them into production
- 05Partner with IC, Finance & Strategy, People Ops, Revenue Operations, and IT/Data teams to ensure incentive compensation systems are properly integrated, with clean, reliable data flowing between them
- 06Establish clear documentation, standard operating procedures, and controls for newly systematized processes, so they're auditable, maintainable, and don't regress back into manual work over time
- 07Set up a repeatable process for the IC team to keep identifying and retiring manual work, as an ongoing discipline of finding the next bottleneck and fixing it
- 08Act as the go-to resource translating IC process needs into system requirements, and translating system/data constraints back into practical process recommendations the team can act on
- 09Support urgent, ad-hoc requests during payout cycles while keeping an eye on the long-term goal; build yourself out of the fire-fighting role by systemizing the fixes
Requirements
- 015+ years of experience in incentive compensation, sales operations, revenue operations, or a related systems/process improvement role; experience in a fast-paced technology or SaaS business is highly preferred
- 02Demonstrated track record of finding manual, broken, or inefficient processes and systematizing them, not just documenting problems but building the solution
- 03Hands-on SQL experience and comfort querying and reconciling data across systems to diagnose process gaps and validate automated outputs
- 04Hands-on experience building automated workflows using scripting, workflow/RPA platforms, or ICM systems (e.g., Xactly, CaptivateIQ, Varicent, SPIFF platforms); comfort standing up lightweight tools or integrations
- 05Ability to operate in an unstructured, fast-paced, remote-first environment, identifying gaps, replacing manual workarounds with scalable systems, and bringing predictability, accuracy, and speed to commission, quota, and comp plan administration
What we offer
- 01100% remote company
- 02United States based (remote)
- 03Global team across 40+ countries
- 04Fast-paced, innovation-driven environment
- 05Culture of transparency, autonomy, and trust