OpenAI4 days ago

Professional Services Commercial Lead

Salary not specified
MARKET
13,750median for this role
Tech Lead / Team Lead · 146 jobs with disclosed pay
5,250half of the offers: 10,104–18,1691.2 млн
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Полная занятостьУдалёнка

Responsibilities

  • 01Own assigned DeployCo deals from intake through approval, signature, and operational handoff
  • 02Draft and revise SOWs, work orders, and change orders using approved templates and playbooks; partner with Legal on non-standard contractual terms and redlines
  • 03Validate rate cards, fees, hours and resourcing inputs, discounts, margin inputs, billing milestones, and key deal data against approved inputs and guardrails; reconcile the SOW to the quote and route exceptions with a clear recommendation
  • 04Coordinate reviews and approvals across Deployment, Sales, Legal, Finance, Technical Revenue, Billing, and Order Management; surface gaps early and keep stakeholders aligned on next steps
  • 05Identify and coordinate resolution of delivery and commercial risks, including unclear scope or acceptance criteria, infeasible commitments, scope creep, inconsistent documents, and downstream billing or revenue implications
  • 06Maintain accurate deal records, approval evidence, and status updates; meet internal turnaround commitments and ensure a clean post-signature handoff
  • 07Turn recurring issues into stronger templates, playbooks, approval paths, and workflow improvements that increase deal quality and speed

Requirements

  • 01Typically 7+ years of relevant B2B experience across deal desk, commercial contracts or contract management, professional-services operations, sales operations, order management, or a similar function
  • 023+ years of substantial, hands-on experience drafting and revising customer-facing SOWs for professional-services engagements
  • 03Experience operating pricing-validation, commercial intake, approval, and routing workflows alongside contract drafting and review
  • 04The ability to translate technical or service requirements into contract-ready scope, deliverables, milestones, dependencies, acceptance criteria, and change controls
  • 05Sound judgment and independent ownership of complex or non-standard deals, including the ability to recommend a practical path forward and escalate the highest-risk issues
  • 06Working knowledge of quote-to-cash and how SOW structure and pricing affect delivery, billing, revenue recognition, and the customer experience
  • 07Clear, concise communication; excellent attention to detail; and the ability to manage multiple time-sensitive deals while influencing partners without formal authority