Stripe06/09/2026

Payments Analyst

Salary not specified
MARKET
15,417median for this role
System Analyst · 17 jobs with disclosed pay
5,680half of the offers: 9,583–17,000120,000
The employer didn't disclose pay — compare with the market yourself.
LOCATION

Responsibilities

  • 01Own reconciliation and payments-related investigations, ensuring accurate ledgering of funds and resolving discrepancies with banking partners swiftly and precisely
  • 02Proactively monitor payment performance across users and payment methods; triage degradation alerts, diagnose root causes, and communicate findings clearly to technical and non-technical stakeholders
  • 03Serve as the escalation point for complex support inquiries from Technical Account Managers, Product Support, and internal Stripe teams providing fast, well-reasoned resolutions
  • 04Interface directly with Stripe's global financial partners (card networks, banks, payment processors) to manage operational incidents and drive resolution
  • 05Validate the accuracy of Stripe's financial data through rigorous analysis and cross-functional collaboration with finance and infrastructure engineering teams
  • 06Identify process inefficiencies and lead automation initiatives to reduce manual workload and improve operational throughput at scale
  • 07Build and maintain high-quality SOPs, runbooks, and process documentation to ensure institutional knowledge is captured and transferable

Requirements

  • 013-7 years of experience in a technical operations, payments operations, or financial technology role
  • 02Advanced SQL proficiency - you write complex queries (joins, window functions, aggregations) independently and use them as a primary tool for investigation and root cause analysis
  • 03Deep understanding of end-to-end payment flows - including authorization, clearing, settlement, reconciliation, and exception handling across multiple payment methods and geographies
  • 04Demonstrated experience investigating and resolving high-severity operational incidents in a payments or financial systems environment with minimal oversight
  • 05Strong experience working with large-scale financial datasets - validating accuracy, identifying anomalies, and reconciling discrepancies across systems
  • 06Proven ability to manage complex, cross-functional workflows - coordinating simultaneously with engineering, finance, banking partners, and business teams
  • 07Track record of identifying process gaps and driving automation or efficiency improvements that meaningfully reduced manual workload
  • 08Experience writing and maintaining SOPs, runbooks, and technical documentation to a high standard
  • 09Excellent written and verbal communication in English - able to translate complex technical issues into clear, concise updates for both technical and non-technical audiences
  • 10Comfortable operating with high autonomy in a fast-paced environment, managing competing priorities and time-sensitive deadlines without close supervision