Harvey9 days ago
Senior Product Operations Manager, Integrations
RUB 12,950–19,433per month · before tax
MARKET
15,031 ₽median for this role
Product Manager · 55 jobs with disclosed pay
5,667half of the offers: 12,166–24,398130,000
At market · above 38% of offers
Полная занятостьSan Francisco
Responsibilities
- 01Own the intake, triage, and prioritization of integration and API/MCP feature requests from customers and partners
- 02Triage partner- and customer-reported integration issues, assess severity and impact, coordinate resolution across the appropriate teams, and ensure timely communication
- 03Manage relationships with technology and ISV partners across the integration lifecycle — onboarding, ongoing operations, issue resolution, and delivery quality
- 04Plan and run early-access programs for new integrations and API/MCP capabilities, including partner selection, onboarding, feedback collection, usage analysis, and launch recommendations
- 05Coordinate cross-functional launches of new integrations by tracking dependencies, validating operational readiness, surfacing risks, and keeping high-priority initiatives on track
- 06Translate partner, customer, and internal feedback into clear requirements, prioritized workstreams, and actionable recommendations for the integrations roadmap
- 07Create and maintain documentation, playbooks, and enablement materials — including partner-facing API/MCP documentation — that help internal teams and partners communicate and operate effectively
- 08Identify recurring operational challenges in the partner and integration lifecycle, and implement lightweight systems, automation, and processes (partner onboarding checklists, certification criteria, listing standards) that let the program scale
Requirements
- 013-5+ years in Product Operations, Program Management, Partner or Ecosystem Operations, or a related role at a high-growth tech or SaaS company — ideally on a team responsible for integrations, APIs, or a partner platform
- 02Direct experience working on an integrations team — you've sat inside the function that builds, ships, and supports third-party connections, not just consumed them
- 03Working knowledge of APIs and MCP (Model Context Protocol) — comfortable in conversations about auth, rate limits, schemas, and what separates a reliable integration from a fragile one
- 04Experience from an app store, marketplace, or partner ecosystem business — managing listings, partner certification, marketplace policies, or developer relations — so you understand both sides of a two-sided platform
- 05Experience managing external technology or ISV partner relationships, including onboarding and ongoing delivery quality
- 06Hands-on experience running early-access or beta programs and coordinating launches in a fast-moving product environment
- 07Strong written communication — you can turn partner and customer feedback into clear requirements, playbooks, and documentation that both internal and partner teams actually use
- 08Proven ability to drive cross-functional alignment across Product, Engineering, Partner/BD and GTM without direct authority
- 09A bias toward lightweight systems over heavy processes — you'd rather ship a simple fix that scales than a perfect framework nobody uses
What we offer
- 01$155,400 - $233,200 USD