Harvey9 days ago

Senior Product Operations Manager, Data

RUB 12,950–19,433per month · before tax
MARKET
15,031median for this role
Product Manager · 55 jobs with disclosed pay
5,667half of the offers: 12,166–24,398130,000
At market · above 38% of offers
Полная занятостьУдалёнка

Responsibilities

  • 01Own the intake, triage, and prioritization of customer feature requests
  • 02Triage customer-reported data and product issues, assess severity and impact, coordinate resolution across the appropriate teams, and ensure timely communication
  • 03Manage relationships with external technology partners, including onboarding, ongoing operations, issue resolution, and delivery quality
  • 04Plan and run early-access programs for new features, including customer selection, onboarding, feedback collection, usage analysis, and launch recommendations
  • 05Coordinate cross-functional launches by tracking dependencies, validating operational readiness, surfacing risks, and keeping high-priority initiatives on track
  • 06Translate customer, partner, and internal feedback into clear requirements, prioritized workstreams, and actionable recommendations
  • 07Create and maintain documentation, playbooks, and enablement materials that help internal teams communicate and operate effectively
  • 08Identify recurring operational challenges and implement lightweight systems, automation, and processes that enable the team to scale

Requirements

  • 013-5+ years in Product Operations, Program Management, Technical Program Management, or a related operational role at a high-growth tech or SaaS company — ideally supporting data, integrations, or technical product surface
  • 02Experience triaging and prioritizing inbound requests and issues at volume — you know how to separate signal from noise and route things to the right owner without becoming a bottleneck
  • 03Comfortable engaging with data and technical issues directly enough to assess severity and impact, even when you're not the one fixing them
  • 04Experience managing external vendor or technology partner relationships, including onboarding and ongoing delivery quality
  • 05Hands-on experience running early-access or beta programs and coordinating launches in a fast-moving product environment
  • 06Strong written communication — you can turn messy feedback into clear requirements, playbooks, and documentation that other teams actually use
  • 07Proven ability to drive cross-functional alignment across Product, Engineering, and GTM without direct authority
  • 08A bias toward lightweight systems over heavy processes — you'd rather ship a simple fix that scales than a perfect framework nobody uses

What we offer

  • 01$155,400 - $233,200 USD compensation