Harvey10 days ago

Senior Product Operations Manager

RUB 12,950–19,433per month · before tax
MARKET
14,724median for this role
Product Manager · 54 jobs with disclosed pay
5,667half of the offers: 12,000–22,616100,000
At market · above 39% of offers
Полная занятостьУдалёнка

Responsibilities

  • 01Inputs to Product Teams — Ensuring teams have the information they need to make great decisions
  • 02Build and maintain Voice of Customer systems that synthesize feedback from law firm partners, in-house clients, CSMs, and sales into actionable product signals
  • 03Establish rigorous mechanisms for measuring product success and user impact, including analytics dashboards, KPIs, and clear hypotheses
  • 04Create high-leverage engagement points with customers and partners throughout the product lifecycle — from alpha through post-GA
  • 05Streamline key decision points across teams, reducing friction and improving prioritization quality
  • 06Own and improve core product development processes, tooling, and team rituals (planning cycles, monthly reviews, roadmap prioritization, etc.)
  • 07Build reliable run-of-business systems that scale as Harvey grows — launch calendars, intake frameworks, RACI structures
  • 08Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success
  • 09Facilitate roadmap planning by coordinating stakeholder inputs and maintaining transparency across the org
  • 10Design and run Early Access Programs and alpha testing programs that validate product-market fit and surface refinement signals before broad release
  • 11Own launch coordination end-to-end — ensuring timely, high-confidence rollouts with clear success metrics and post-launch monitoring
  • 12Maintain cross-team roadmap visibility that keeps GTM, Legal, and leadership aligned on what's shipping and why
  • 13Make it clear across Harvey what Product is building, how it's progressing, and what's coming nextd optimize operational workflows to ensure agility and scalability as the company grows.

Requirements

  • 015+ years in Product Operations, Product Management, or a closely related operational role at a high growth tech or SaaS company
  • 02You've built processes and programs from scratch and scaled them thoughtfully — not just inherited and maintained them
  • 03Experience working with AI-native products, ideally in a domain where model quality and output reliability are central to the user experience
  • 04Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs
  • 05Proven ability to drive alignment across Product, GTM, and Engineering without direct authority
  • 06Hands-on experience with launch coordination, EAPs, or customer feedback loops in a fast-moving product environment
  • 07You're a natural bridge builder: fluent in strategy, comfortable in the weeds, and skilled at creating clarity where none exists. Ambiguity doesn't slow you down — it's where you do your best work.

What we offer

  • 01Compensation: $155,400 - $233,200 USD