OpenAI9 days ago
Product Marketing Manager, IT Admin and Governance
Salary not specified
MARKET
12,375 ₽median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
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Полная занятостьУдалёнка
Responsibilities
- 01Own the IT administrator and governance audience: Build a deep understanding of the needs, decisions, objections, and workflows of workspace administrators, IT leaders, security teams, and enterprise deployment owners
- 02Define the enterprise administration and governance story: Develop clear positioning and messaging across workspace setup, feature enablement, identity and access, roles and permissions, data and connector access, agent controls, auditability, analytics, and spend management
- 03Lead administrator-focused product launches: Shape launch strategy, messaging, and readiness for capabilities that affect administration, deployment, governance, or control across ChatGPT Work and Codex
- 04Make product changes understandable and actionable: Build a predictable administrator communications motion that explains what is changing, who is affected, what decisions or actions are required, and how customers can enable new capabilities responsibly
- 05Create the materials that unblock deployment: Partner with Product, Security, Documentation, and customer-facing teams on practical setup guidance, governance explainers, deployment resources, FAQs, demos, and field enablement
- 06Turn administrator insight into better product decisions: Bring recurring customer objections, implementation barriers, security questions, and adoption patterns back to Product and Engineering to inform priorities and roadmap tradeoffs
- 07Build always-on administrator education and engagement: Develop coordinated programs across customer communications, webinars, peer learning, customer stories, lifecycle campaigns, and relevant in-product experiences
- 08Connect administrative approval to broader adoption: Partner with Growth, Sales, Customer Success, and product marketing peers to move organizations from evaluation and approval to enablement, rollout, and sustained usage
- 09Earn trust through accuracy and customer proof: Clearly distinguish available capabilities from future plans, represent controls and limitations honestly, and develop evidence that helps administrators make the case for responsible expansion
- 10Measure administrator and deployment outcomes: Track the signals that matter, including eligible workspace enablement, time to deployment, adoption of relevant controls, field objections, administrator engagement, and confidence in enterprise readiness
Requirements
- 018+ years of experience in enterprise product marketing or a closely related go-to-market role, ideally across SaaS, cloud platforms, security, identity, infrastructure, or AI products
- 02Demonstrated experience marketing to IT administrators, security stakeholders, technical buyers, or the teams responsible for deploying and governing enterprise software
- 03The ability to understand and explain technical concepts such as identity and access, provisioning, permissions, security controls, audit logs, compliance requirements, data access, and usage or spend management
- 04A strong track record of bringing enterprise product capabilities to market and building the materials, programs, and field guidance that help customers adopt them
- 05Excellent writing and messaging skills, with the ability to make complex product or governance decisions clear without overstating what is available
- 06Experience partnering closely with Product, Engineering, Security, Sales, Customer Success, Customer Education, and Marketing teams
- 07A customer-first approach grounded in research, direct conversations, support and field feedback, and an understanding of what makes enterprise administrators trust or reject a product
- 08Strong analytical instincts and experience connecting marketing efforts to deployment, activation, adoption, or customer confidence rather than content engagement alone
- 09Comfort operating in a fast-moving environment where launch timing, product details, and customer needs can change quickly
- 10Genuine interest in responsible AI deployment and the practical work required to help organizations adopt new technology safely and at scale
What we offer
- 01This role is based in San Francisco, CA
- 02We use a hybrid work model of 3 days in the office per week
- 03We offer relocation assistance