Affirm10 days ago
Lead, Technical Account Management (SMB Merchants)
RUB 12,167–18,750per month · before tax
MARKET
14,300 ₽median for this role
Tech Lead / Team Lead · 102 jobs with disclosed pay
5,250half of the offers: 10,542–19,3541.2 млн
At market · above 40% of offers
Remote US
Responsibilities
- 01Coach, mentor and develop an awesome group of experienced TAMs who support our SMB merchants
- 02Work closely with our Client Success counterparts to help our network of merchants grow, by not only enabling an efficient time to market, but also by taking better advantage of Affirm’s expanding product suite post launch
- 03Establish and track team OKRs and goals, establishing proactive action plans for meeting goals when needed
- 04Forecast the demand for TAMs and recruit as necessary
- 05Technically, evaluate new hires on their technical capabilities, handle escalations from your own team, provide guidance to the TAMs on integration solutions, troubleshooting and optimization opportunities, and be seen as an expert by our customers
- 06Be a strong internal advocate for our merchants, working cross functionally to make sure their highest priorities are being met
Requirements
- 01At least five years in a b2b customer facing technical role and three years as a people manager
- 02A strong technical background in web development technologies and REST APIs, with a computer science degree or professional engineering experience
- 03A great relationship builder who has the ability to quickly build rapport with engineering customers
- 04A fantastic communicator, both when advocating for customers internally and advocating for Affirm externally
- 05This position requires either equivalent practical experience or a Bachelor’s degree in a related field
What we offer
- 01Pay Grade - L
- 02Equity Grade - 6
- 03Employees new to Affirm typically come in at the start of the pay range
- 04Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills
- 05Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents)
- 06USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
- 07USA base pay range (all other U.S. states) per year: $146,000 - $206,000
- 08#LI-Remote
- 09Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment
- 10Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office
- 11Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- 12Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- 13Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- 14ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount