Samsara10 days ago

Enterprise Select Implementation Consultant (West)

Salary not specified
MARKET
12,375median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
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Remote - US

Responsibilities

  • 01Manage the deployment of Samsara technology to large-scale customers
  • 02Create launch plans and a roadmap to increase product usage
  • 03Track implementation progress, participation, product adoption, and account health
  • 04Run training sessions, demonstrate Samsara's technology, and work through challenges with executives and day-to-day users
  • 05Juggle multiple customer engagements in parallel and work cross-functionally to deliver exceptional customer experience
  • 06Serve as a mentor to the wider Customer Success and Support teams
  • 07Deeply understand the Samsara platform's capabilities and explain them to customers
  • 08Champion, role model, and embed Samsara's cultural principles

Requirements

  • 016+ years of experience in a senior Customer Success, account management, or strategic consulting role
  • 02Enterprise SaaS experience preferred
  • 03Strong priority management and high emotional intelligence
  • 04Experience supporting or working with technical products
  • 05Solutions-oriented with strong problem solving skills
  • 06Excellent consultative skills with experience in end to end system implementations

What we offer

  • 01Remote position open to candidates residing in the US except specific metro areas
  • 02May require travel to customer sites up to 10% of the time, including overnight stays
  • 03Working hours for this role will be in PT/MT