Samsara27 days ago
Консультант по внедрению корпоративных решений
Salary not specified
MARKET
12,354 ₽median for this role
IT Support / Helpdesk · 64 jobs with disclosed pay
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Remote - US
Responsibilities
- 01Manage the deployment of Samsara technology to large-scale customers
- 02Create launch plans and a roadmap to increase product usage
- 03Track implementation progress, participation, product adoption, and account health
- 04Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users
- 05Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience
- 06Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
- 07Champion, role model, and embed Samsara’s cultural values
Requirements
- 014+ years of experience in a senior Customer Success, account management, or strategic consulting role
- 02Enterprise SaaS experience preferred
- 03Strong priority management and high emotional intelligence
- 04Experience supporting or working with technical products
- 05Solutions-oriented with strong problem solving & project management skills
- 06Excellent consultative skills with experience in end-to-end system implementations
- 07Proven track record of building trust and communicating effectively with a wide variety of stakeholders
- 08Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
- 09Diplomacy, tact, and poise under pressure when working through customer issues
- 10Bachelor’s degree from a 4-year institution
What we offer
- 01Remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area