Samsara10 days ago

Консультант по внедрению решений для крупных компаний

Salary not specified
MARKET
12,354median for this role
IT Support / Helpdesk · 64 jobs with disclosed pay
5,714half of the offers: 8,520–16,354145,833
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Remote - US

Responsibilities

  • 01Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
  • 02Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment
  • 03Create launch plans and a roadmap to increase product usage
  • 04Track implementation progress, participation, product adoption, and account health
  • 05Run training sessions, demonstrate Samsara's technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
  • 06Champion, role model, and embed Samsara's cultural values as we scale globally and across new offices

Requirements

  • 014+ years of experience in a senior Customer Success, account management, or strategic consulting role
  • 02Enterprise SaaS experience preferred
  • 03This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence
  • 04Experience supporting or working with technical products
  • 05Solutions-oriented with strong problem solving & project management skills
  • 06Excellent consultative skills with experience in end-to-end system implementations
  • 07Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software
  • 08Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
  • 09Diplomacy, tact, and poise under pressure when working through customer issues
  • 10Bachelor's degree from a 4-year institution
  • 11This position requires travel up to 25% of the time

What we offer

  • 01This is a remote role with 25% travel
  • 02Open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area