Samsara10 days ago
Консультант по внедрению решений для крупных компаний
Salary not specified
MARKET
12,354 ₽median for this role
IT Support / Helpdesk · 64 jobs with disclosed pay
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Remote - US
Responsibilities
- 01Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
- 02Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment
- 03Create launch plans and a roadmap to increase product usage
- 04Track implementation progress, participation, product adoption, and account health
- 05Run training sessions, demonstrate Samsara's technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
- 06Champion, role model, and embed Samsara's cultural values as we scale globally and across new offices
Requirements
- 014+ years of experience in a senior Customer Success, account management, or strategic consulting role
- 02Enterprise SaaS experience preferred
- 03This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence
- 04Experience supporting or working with technical products
- 05Solutions-oriented with strong problem solving & project management skills
- 06Excellent consultative skills with experience in end-to-end system implementations
- 07Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software
- 08Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
- 09Diplomacy, tact, and poise under pressure when working through customer issues
- 10Bachelor's degree from a 4-year institution
- 11This position requires travel up to 25% of the time
What we offer
- 01This is a remote role with 25% travel
- 02Open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area