Exa10 days ago

Forward Deployed Engineer

Salary not specified
MARKET
12,375median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьLondon

Responsibilities

  • 01Take a customer from first cold outbound to production integration to closed deal
  • 02Build and ship demos, tutorials, and sample applications that show what Exa can do
  • 03Debug and resolve technical issues across the full stack, from API behavior to frontend rendering
  • 04Identify patterns in customer feedback and translate them into product improvements, shipping fixes yourself when possible
  • 05Run many sales and technical calls each week, adapting your pitch to CTOs, engineers, and PMs alike
  • 06Analyze usage data and customer interactions to spot churn risk early and drive expansion

Requirements

  • 01Several years of programming experience
  • 02Track record of high performance in demanding environments
  • 03Comfort with direct customer interaction
  • 04High tolerance for context-switching, ambiguity, and sustained intensity
  • 05Willingness to travel as needed for customer engagements

What we offer

  • 01In-person opportunity in London
  • 02Premium healthcare benefits (medical, dental, vision)
  • 03Fertility benefits
  • 04Monthly wellness stipend