Exa10 days ago
Forward Deployed Engineer
Salary not specified
MARKET
12,354 ₽median for this role
IT Support / Helpdesk · 64 jobs with disclosed pay
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Responsibilities
- 01Take a customer from first cold outbound to production integration to closed deal
- 02Build and ship demos, tutorials, and sample applications that show what Exa can do
- 03Debug and resolve technical issues across the full stack, from API behavior to frontend rendering
- 04Identify patterns in customer feedback and translate them into product improvements, shipping fixes yourself when possible
- 05Run many sales and technical calls each week, adapting your pitch to CTOs, engineers, and PMs alike
- 06Analyze usage data and customer interactions to spot churn risk early and drive expansion
- 07Embed directly with customers' engineering teams to solve real problems with Exa's API
- 08Context-switch constantly across accounts, codebases, and industries
- 09Fix issues when something breaks
- 10Build missing features
- 11Unblock customers before they ask
- 12Act as an engineer who sells and a seller who ships
Requirements
- 01Several years of programming experience, able to build and deploy a production server from scratch
- 02Track record of high performance in demanding environments (top CS program, competitive sport, startup, etc.)
- 03Comfort with direct customer interaction, having sold something, supported someone, or held your own in high‑stakes conversations
- 04High tolerance for context‑switching, ambiguity, and sustained intensity
- 05Willingness to travel as needed for customer engagements
- 06Experience building and shipping user‑facing products end to end
- 07Experience closing revenue or driving commercial outcomes at a previous company
- 08Ability to thrive in early‑stage environments where responsibilities change monthly
- 09Energized by being the person customers think of when they think of Exa
- 10Deep care about organizing the world's knowledge and making it accessible to machines
What we offer
- 01In‑person opportunity in New York City
- 02Visa sponsorship available (STEM OPT, OPT, H1B, O1, E3)
- 03Premium healthcare benefits (medical, dental, vision)
- 04Fertility benefits
- 05Monthly wellness stipend
- 06Willingness to travel as needed for customer engagements