Lovable12 days ago

IT-специалист

Salary not specified
MARKET
12,375median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьОфис

Responsibilities

  • 01Serve as the first point of contact for hardware and software issues, triaging and resolving support tickets promptly
  • 02Own the full device lifecycle: procurement, automated provisioning, configuration, maintenance, and decommissioning
  • 03Actively automate repetitive support tasks using AI tools and scripting, and maintain documentation that enables team self-service
  • 04Track and manage the company's hardware inventory, ensuring consistent standards across the organization
  • 05Provide on-site IT support and work with internal and external events, including AV setup and pre-event coordination, to prevent technical issues
  • 06Partner with the Security team to protect our fleet while keeping the developer experience smooth

Requirements

  • 01At least 2 to 4 years of experience in an IT support, sysadmin, or technical operations role at a tech company
  • 02Experience managing vendor relationships, including negotiating costs and evaluating features
  • 03Experience leading multi-stakeholder projects
  • 04Strong troubleshooting skills in macOS or Linux environments
  • 05A proactive, service-minded attitude with a track record of ownership and follow-through
  • 06Experience with MDM tools (Iru/Knadji in particular) is a plus
  • 07Familiarity with professional software development tools is a plus

What we offer

  • 01Office-first position (not suitable for remote work)
  • 02Application must be submitted in English