Ramp12 days ago
Технический консультант, корпоративные клиенты, Oracle Cloud
Salary not specified
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Полная занятостьУдалёнка
Responsibilities
- 01Serve as the primary Technical Consultant for Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- 02Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design
- 03Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations
- 04Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- 05Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Oracle Cloud integration and configuration options
- 06Participate in technical discovery to understand customer Oracle Cloud environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- 07Be a subject matter expert across Oracle Cloud and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- 08Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions
- 09Contribute to internal documentation and tooling that scales Ramp's ability to support Oracle Cloud integration use cases across a growing customer base
- 10Influence Ramp's product roadmap by channeling Oracle Cloud customer pain points and feedback to the Product and Engineering teams
Requirements
- 01Bachelor's degree in computer science, engineering, finance, business, or a related field
- 024+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 033+ years of hands-on experience working with Oracle Fusion Cloud, including financials modules, integration patterns, and enterprise deployment models
- 04Deep familiarity with Oracle Cloud Financials accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
- 05Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- 06Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- 07Advise on non-standard Oracle Cloud implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- 08Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- 09Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- 10Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- 11Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
- 12Oracle Cloud Procurement and/or Oracle Projects (PPM) implementation experience
What we offer
- 01Flexible PTO
- 02Centralized home-office equipment ordering
- 03Health and wellness stipend
- 04Budget for intra-office