Flexport16 days ago

Global Operations Associate

Salary not specified
MARKET
12,375median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Paris

Responsibilities

  • 01Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
  • 02Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
  • 03Follow standard operating procedures (SOP)
  • 04Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
  • 05Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior
  • 06Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
  • 07Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
  • 08Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Requirements

  • 01BA/BS Degree or completed professional training as forwarding agent
  • 021-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations ( Air freight knowledge is a plus)
  • 03Fluent in French and English (other European languages are a plus)
  • 04Able to adapt to new technology and can thrive in a fast paced environment
  • 05Effective time management, be able to properly prioritize and manage a large volume of tasks
  • 06Attention to detail
  • 07Ability to effectively seek and receive feedback
  • 08Effective communication both verbally and in writing
  • 09Teamwork and relationship building
  • 10Orientation towards working smarter and adopting best practices and standardization
  • 11Problem-solving capabilities
  • 12A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

What we offer

  • 01You will work in a beautiful office in the city center of Paris with modern office equipment and a first class connection to the public transport system of Paris
  • 02You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
  • 03We invest in your personal and professional development by offering you internal and external trainings
  • 04During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day
  • 0525 working days of paid annual leave per complete year of service
  • 06The employee shall be affiliated to the French social security system (Sécurité sociale) and the mandatory supplementary pension schemes (retraite complémentaire AGIRC-ARRCO) in accordance with applicable law
  • 0750% reimbursement of the cost of the public transportation subscription(s) used for travel between your place of residence and the workplace
  • 08Employer's collective supplementary health insurance scheme (mutuelle d'entreprise) as required by law
  • 09Flexport shall contribute at least 50% of the premium for the base coverage
  • 10Lunches compensation : EUR 12 for every day worked in the office
  • 11Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child
  • 12Equity program: every team member becomes a shareholder, aligning our success with yours