Stripe07/23/2026

Специалист по работе с клиентами (Consumer Operations)

Salary not specified
MARKET
15,031median for this role
Product Manager · 55 jobs with disclosed pay
5,667half of the offers: 12,166–24,398130,000
The employer didn't disclose pay — compare with the market yourself.
Mexico City

Responsibilities

  • 01Troubleshoot and solve external user issues
  • 02Analyze our processes and instigate changes to help scale our operations and improve user experience
  • 03Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
  • 04Gain unique insights into how thousands of businesses on Stripe scale and operate
  • 05Learn how Stripe operates from the ground up and make a real impact on the future of the organization
  • 06Be a part of building a brand-new team and operational culture for Stripe
  • 07Partner with global operations specialists or business process owners to run a critical workflow

Requirements

  • 01You have a user-first mindset and are energized by the challenge of solving difficult problems
  • 02You have excellent communication skills, both written and verbal
  • 03You excel in critical thinking and problem solving
  • 04You have prior experience in customer service or internal and external user-facing operations
  • 05You enjoy learning about technical products and processes, you're an organized, self-starter with passion for finding solutions to our user’s challenges
  • 06You have a process-oriented mindset and the ability to get things done
  • 07You enjoy working in an in-office environment with strong cross-team collaboration and support
  • 08You prioritize well and enjoy working in a quick-moving environment
  • 09You are humble and have a proven track record for working well across teams and with external partners
  • 10You're willing to periodically work a weekend day for which you'll receive a weekday off
  • 11The SDC operates during daytime hours with shifts from the morning through early evening

What we offer

  • 01Work in an in-office environment
  • 02Periodically work a weekend day for which you'll receive a weekday off
  • 03Daytime hours with shifts from the morning through early evening