Stripe05/14/2026

Operations Associate

Salary not specified
MARKET
15,370median for this role
Product Manager · 52 jobs with disclosed pay
5,667half of the offers: 11,750–23,888100,000
The employer didn't disclose pay — compare with the market yourself.
Bengaluru

Responsibilities

  • 01Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board
  • 02Support users' concerns and provide exceptional customer service
  • 03Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience
  • 04Respond to reports submitted by legal and government entities via email
  • 05Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features
  • 06Gather unique insights into how thousands of businesses using Stripe operate and scale
  • 07Gain a comprehensive understanding of Stripe's operations from the ground up and contribute to the organization's future impact
  • 08Play a key role in establishing a new team and fostering an operational culture at Stripe
  • 09Partner with global operations specialists or business process owners to manage critical workflows effectively

Requirements

  • 01You have a user first mindset and are energized by the challenge of solving difficult problems
  • 02You have 2 - 4 yrs of experience in customer support and technical support
  • 03You have excellent communication skills, both written and verbally
  • 04You excel in critical thinking and problem solving
  • 05You might have close to 2 to 6 years of experience in customer service or internal/external user-facing operations
  • 06You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges
  • 07You are able to identify opportunities to improve operational efficiency
  • 08You have a process-oriented mindset and ability to get things done
  • 09You enjoy working in an in-office environment with strong cross team collaboration and support
  • 10You are able to prioritize and enjoy working in a dynamic space
  • 11You are humble and have a proven track record for working well across teams and with external partners

What we offer

  • 01In-office environment with strong cross team collaboration and support