ElevenLabs2 дня назад
Adoption Strategist - LATAM
Полная занятостьУдалёнка
Обязанности
- 01Drive strong adoption by building and delivering scalable implementation and enablement processes
- 02Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative
- 03Proactively audit customer agents prompts, configurations, and feature setup to identify gaps
- 04Track and drive key leading and lagging adoption metrics
- 05Partner with Account Management and CX to deliver targeted adoption and enablement campaigns
- 06Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey
- 07Partner with leadership on high-impact initiatives that support the local GTM team and global results
Требования
- 016+ years in implementation, solutions consulting/engineering, technical account management, or similar at a technical SaaS or AI-native company
- 02Experience with voice AI, TTS, conversational AI, or developer-facing products
- 03A track record of building adoption focused programs from the ground up
- 04Think in systems but are creative, always asking 'how do we scale or automate this'
- 05Extremely analytical, identifying trends and using them to close gaps, surface opportunities or standardize best practices
- 06Comfortable driving cross-functional outcomes without direct authority
- 07Experience managing a high-volume customer base
Условия
- 01Innovative culture with a focus on AI
- 02Growth paths and opportunities to drive impact
- 03Learning and development support through an annual discretionary stipend
- 04Social travel stipend to meet up with colleagues
- 05Annual company offsite in new locations
- 06Co-working stipend for remote workers