ElevenLabs24 дня назад
IT Support
Полная занятостьУдалёнка
Обязанности
- 01Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping
- 02Office IT support: provide on-hand support to our colleagues in our London office
- 03AV support: ensure meeting rooms and AV equipment are running reliably
- 04End-user support: handle inbound support requests and be a friendly first point of contact for the team
- 05Onboarding: run IT onboarding calls for new joiners
- 06New IT projects: contribute to Tech Ops initiatives
- 07Automation and tooling: build automations and Slack bots to streamline repetitive work
- 08Documentation: write and maintain clear internal IT documentation and guides
Требования
- 01A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems.
- 02Strong organisational skills and a proactive mindset
- 03Comfort with common IT fundamentals (macOS, networking basics, SaaS tooling)
- 04A willingness to learn new tools and technologies quickly
- 05Clear written and verbal communication skills
Условия
- 01Hybrid role - 4 days per week on-site and one day working from home
- 02Stock options as part of the compensation package
- 03Competitive compensation
- 04Annual company off-sites
- 05Annual discretionary stipend for professional development
- 06Annual discretionary stipend for social travel to meet colleagues
- 07Monthly co-working stipend if not near a main hub